A: Could I have a refund on this?
B: I m afraid you can t.
A: Then can I exchange it for something else with the same price?
B: Just a moment. Let me find out. Our manager will be here in a minute. So will you speak to him?
A: OK, I will.
I want my money back.
Clerk：May I help you?
Cathy：Yes, I'm afraid I bring you some trouble. My shoes have broken.Can I have a refund on them?
Clerk：When did you buy it?
Clerk：All our shoes are guaranteed for one year. It can be refunded, if there is something wrong with it in a year.May I see your receipt?
Cathy：Yes, here you are.
Clerk：OK, you want to have a refund or you'd like to see other shoes?We have the same style of shoes. They are in stock at the moment.
Cathy：I'd like my money back.
Clerk：All right. You can get your money back if you go to the refund-counter with the receipt.
Cathy：Thank you for your help.
Clerk：You are welcome.
If the dress is too small, you can take it back to the shop and get a refund.
Tomorrow he would return them to the store and claim refunds.
She took the faulty radio back to the shop and demanded a refund.
We gave customers who had bought the steamed buns from our outletsrefunds with their receipts.
Status Offline this store has gained a very good reputation because its goods are sold on the money back guarantee.
The store has promised to take back any unsatisfactory goods.
Normally, the store's policy is to refund the difference between an item's purchase price and a later sale price only if it goes on sale within seven days of the purchase.
C= Customer S= Salesperson
The customer has just picked out a shirt and a pair of pants and the salesperson is gift-wrapping them for him.
C: What is your policy on returns?
S:If you bring them back with your receipt within seven days, you'll get a full refund. Also, if you need alterations to the pants, just bring them in and we'll do them for free.
C: Sounds good.
S: That'll be $70, please. Will you be paying by cash or charge?
C: Charge. Here's my card.
S: Okay, sir, here you are. Thank you very much.
C: Thank you.